Client Information and Guidelines at Humantality Counseling

Patient's Rights:

Your engagement in our therapeutic relationship is entirely voluntary, and you retain the autonomy to terminate it at any time. It is recommended that we discuss termination to ensure a respectful closure. If inpatient care becomes necessary, therapeutic responsibility will transition to the attending staff of the facility.


Fee for Service:

The fee for psychotherapy services is $200 per 50-minute session. Payment is due at the time of service, unless alternative arrangements have been made in advance. Additional professional services requested outside of regularly scheduled sessions may be subject to separate fees when applicable.


Appointments/Cancellation Policy:

Your scheduled appointment time is reserved specifically for you. If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice.

Appointments canceled or rescheduled with less than 24 hours’ notice, as well as missed appointments, will be charged the full session fee of $200, except when otherwise specified by law.

Emergencies & Crisis Services:

Humantality Counseling provides outpatient psychotherapy services and is not an emergency or crisis-response service. Electronic communications, voicemail, and website contact forms should not be used when immediate assistance is needed. If you are experiencing a medical or mental health emergency, believe you may be in immediate danger, or require immediate assistance, call 911 or go to the nearest emergency department.

Telephone Accessibility:

Phone calls are primarily for appointment scheduling or short messages. I will make every effort to return calls promptly during business hours. Extended telephone contact beyond basic communication will be billed at the regular session rate of 30 minute increments. 

Confidentiality:

  • Therapy sessions at Humantality Counseling are confidential, except in legally defined situations such as threats of harm to self or others or cases of child, elder, or dependent adult abuse. Reporting to the appropriate authorities is legally mandated in such instances.

  • To safeguard confidentiality, I do not accept invitations on social networking websites (e.g., Facebook, Instagram, LinkedIn).

  • Any outstanding debt may be referred to an agency or attorney for collection after a reasonable period, requiring the release of demographic and accounting information. No therapeutic information will be disclosed.

Notice To Clients:

Jane Israyelyan, Licensed Marriage and Family Therapist

California LMFT License #116848 License Expiration Date: December 31, 2027

The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of marriage and family therapists. You may contact the Board online at www.bbs.ca.gov or by calling (916) 574-7830

Please review this information carefully. Additional practice policies, informed consent documents, and applicable notices will be provided as part of the intake process.